Member Experience • Real‑time Feedback • SOPs

Delight members. Fix issues fast. Grow engagement!

ClubMav is a lightweight platform for private clubs to capture real‑time feedback, run digital SOP checklists, and turn 5‑star experiences into social proof. Built to be fast, simple, and staff‑friendly.

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Everything you need to elevate club operations

Capture feedback, route tasks, and showcase wins — all in one simple toolkit your team will actually use.

Real‑time Feedback

QR codes & links that capture member sentiment in seconds — then smart‑route to managers for fast follow‑up.

Digital SOPs

Role‑based checklists for F&B, golf ops, and facilities to ensure consistency across shifts and venues.

Full Circle Workflow

Turn great internal feedback into team kudos and assign and track constructive feedback and requests to completion.

Modules

Pick the building blocks that fit your club today — expand as you grow.

📣

Feedback (with Assignments)

Capture member feedback in real time and assign follow‑ups to managers with due dates and status so nothing slips.

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Digital SOP Checklists

Role‑based checklists for F&B, golf ops, and facilities — track completion and accountability across shifts.

🏷️

Built‑in QR Generator

Create branded QR codes for feedback, surveys, menus, or SOPs in seconds — no third‑party tool required.

📍

Venue Status

Real‑time status boards for venues and spaces (dining rooms, patios, simulators) so staff and members know what’s open and when.

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Texting (Coming Soon)

Two‑way SMS to follow up on feedback, confirm reservations, and send timely updates — integrated with your workflows.

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Staff Portals

Store handbooks, training, instructional videos and tutorials in one fully searchable portal.  Easy setup and management.

Why clubs adopt ClubMav

  • Faster recovery: Realtime alerts & assignments prevent dropped follow‑ups.
  • Higher standards: SOPs keep service tight across teams.
  • Happier members: close the loop and elevate experiences.
Club dining room

What managers say

“We catch issues the same day now — members notice the difference.”

— General Manager, PA

“Setup took under an hour. Staff actually uses it.”

— Clubhouse Manager, OH

“Their system is email based -- yours much better!"

— F&B Manager, FL

Simple pricing

30 Day Free Pilot

$0 /mo

Feedback Module

Checklist Module

Full support

Choose Pilot

Starts At

$100 /mo

✔ Choose what modules you need

Bundles Available

No Long Term Contract

Choose Pro

Custom

Flexible

Multi‑location bundle

Tailored Enhancements

Custom integrations

Talk to Sales

Ready to see ClubMav in action?

Book a 20‑minute walkthrough and we’ll set you up with a pilot in days.

Book a Demo

Get in touch

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