Member Experience · Real-time Feedback · SOPs

Delight members.
Resolve issues fast.
Grow engagement.

The ClubMav platform helps private clubs capture real-time feedback, digitize SOP execution, and deliver broadcast texting and two-way concierge communication — turning everyday service into measurable, 5-star experiences.

Trusted by clubs like
Kenwood Country Club Laurel Valley Suntree Country Club Mesa Country Club Duquesne Club Yellowstone Country Club Yellowstone Country Club Yellowstone Country Club
ClubMav Member Pulse dashboard

Everything you need to elevate club operations


One simple toolkit your team will actually use. Pick the modules that fit today — expand as you grow.

💬
Broadcast SMS & Concierge

Two-way text communication for members, staff, and guests. Increase delivery and readership by over 30%.

📣
Real-time Feedback

QR codes & links that capture member sentiment in seconds — then smart-route to managers for fast follow-up.

🗒️
Digital SOP Checklists

Role-based checklists for F&B, golf ops, and facilities — track completion and accountability across every shift.

🏷️
Built-in QR Generator

Create branded QR codes for feedback, surveys, menus, or SOPs in seconds — no third-party tool required.

📍
Venue Status Boards

Real-time status for dining rooms, patios, simulators — so staff and members always know what's open and when.

🗂️
Staff Portals

Handbooks, training videos, and tutorials in one fully searchable portal. Easy setup, easy management.

Private club dining room at dusk
"Service that members feel — and remember."

Built for the standards your members expect


01
Faster Recovery

Realtime alerts & assignments prevent dropped follow-ups. Issues get caught the same day — members notice.

02
Higher Standards

SOPs keep service tight across teams and shifts. Consistency becomes your competitive advantage.

03
Happier Members

Close the loop on every piece of feedback. Turn everyday service into measurable 5-star experiences.

The clubs have spoken


"

We catch issues the same day now — members notice the difference.

General ManagerPennsylvania
"

Setup took under an hour. Staff actually uses it.

Clubhouse ManagerOhio
"

Their system was email-based — yours is so much better.

F&B ManagerFlorida

Start simple, Scale with Confidence.


Pick the modules that fit your club today. Add more as you grow — no long-term contracts.

Enterprise
 
Custom

Multi-location bundles, tailored enhancements, and custom integrations for clubs with broader needs.


Includes
  • Multi-location bundle
  • Tailored enhancements
  • Custom integrations
  • Dedicated onboarding
  • Priority support
Talk to Sales

See what ClubMav is worth to your club


Adjust the sliders to match your club's profile. We'll show you the estimated return.

Total active club membership
Issues reported via email, phone, or in-person each month
Time managers spend chasing, logging, and closing complaints
Blended hourly cost of managers handling follow-up
Average annual dues per member
Your Estimated Impact
Based on your club's profile
TIME SAVED PER MONTH
14 hrs
Staff freed from manual follow-up
LABOR COST RECOVERED / YEAR
$5,880
Based on 70% follow-up reduction
MEMBER RETENTION VALUE
$21,000
Members retained from faster follow-up

TOTAL ESTIMATED ANNUAL VALUE
$26,880
vs. ClubMav starting at $1,200/yr
Book a Demo — See It In Action
Estimates based on industry benchmarks. Actual results vary by club size and operations.

Ready to see ClubMav in action?


Book a 20-minute walkthrough and we'll set you up with a pilot in days.

Pilot setup in days, not weeks
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